Care Center Services
Easy and immediate access
All individuals in your organization and ALL their loved ones — if they matter to you, they matter to us — get 24/7 text and call access to the Care Center. People can use the service at any time to decompress, receive support, or find mental health providers that fit their specific needs.
80% of workers are stressed, which creates more health problems than finances or family issues.
How We Support
Our Care Center promise to you
When individuals reach into the Care Center, they are met with compassion, respect, and understanding. Our in-house Care Connectors make sure callers feel heard and supported, understand they're not alone, and are reminded they matter.
60% of employee absences can be traced back to psychological problems due to job stress.
Compassionate and respectful support
Our certified Care Center staff members are trained to:
- Build rapport and de-escalate situations
- Ask the right questions to understand issues
- Make it easier for members to find solutions
- Readily assess and provide available resources
- Facilitate higher levels of care as needed
Care Connectors use empathy, expertise, and experience to save companies, human resources, and individuals money, time, and frustration... ultimately saving people's lives.
Emotionally unwell individuals miss 16 more days of work each year than those who remain well.
Team members who are resourceful, mindful, and aware
All team members are trained on how to use the app and access the Care Center via call or text. They also receive instructions on using the Wellness Resource Library, containing courses from subject matter experts on how to address anxiety, depression, relationship issues, stress, addiction, and more.
1 in 5 people currently live with mental illness and 80% (90% of those struggling with substance abuse) will never seek help.
Managers who are open, approachable, and helpful
Supervisors are taught how to manage conversations about mental well-being and spot the signs and symptoms associated with mental health and addiction, which leads to workplace well-being and cultural change. They also learn how to effectively approach individuals and encourage team members to utilize the Care Center services for support and resources.
85% of employees are unsatisfied with the quality of communication in their workplace.
"At some point in life, someone will need your help confronting and tackling their addiction. When that moment comes—no matter how prepared you *think* you are to deal with it—call Blunovus first! I did and it unequivocally made a huge difference in my friend’s life. Blunovus knew EXACTLY how to get my friend the right kind of help. All I had to do was ask my friend to trust me about ONE thing—talk to Blunovus."
Dave Murray, Partner